Join the R4C Team

1st Level IT Security Support Specialist (m/f/d) – Full-Time

Are you ambitious, communicative, and eager to build a career in IT security?
Then this is your opportunity. We are looking for motivated individuals who want to start and grow in 1st Level IT Security Support.

What to expect

• Primary focus: You advise and support our customers as the first point of contact for technical inquiries related to our Secure Managed Email Service and core security products.
• Operational support: As a 1st Level Support Specialist, you handle the intake, categorization, and resolution of incidents and service requests.
• Team collaboration: You work closely with 2nd Level Support teams and vendors to resolve customer requests using an ITIL-based service management tool.

What you bring

• A strong passion for IT security.
• A structured, independent, and reliable way of working.
• An analytical mindset combined with strong teamwork skills.
• You view errors as learning opportunities and actively use your network to analyze and resolve issues.
• Very good German and English skills, strong communication abilities, and a clear customer-oriented mindset.

Become part of a company that recognizes and rewards performance.

If you are ready to take responsibility and actively shape your career in IT security, we look forward to receiving your application.

Are you ambitious, communicative, and ready to build a career in sales?
Then this is your opportunity. We are looking for driven individuals who want to start in sales and quickly grow into a leadership role.

What to expect

• You will start directly in operational sales and learn our business from the ground up.
• After only a few months, you will take responsibility for your own team.
• You will be systematically prepared for a management position through personal mentoring and a clearly defined career path.
• You will receive an above-average salary with attractive bonus opportunities.
• You will work in a dynamic environment with real long-term development prospects.

What you bring

• You are goal-oriented, responsible, and strong in communication.
• You have an entrepreneurial mindset and are motivated to grow both professionally and personally.
• You are not just looking for a job, but for a long-term career perspective.

Become part of a company that recognizes and rewards performance.

If you are ready to take responsibility and actively shape your own career, we look forward to receiving your application.