R4C
AWARENESS TRAINING

Awareness Training

Support

Professional support and consulting for your security awareness and training needs. We help you build a strong security culture through comprehensive training programs.

Comprehensive Training Support

Our awareness training packages provide ongoing support for your security awareness and training initiatives.

Expert Support

Our team provides professional support tailored to your needs and requirements.

Flexible Packages

Choose from three service levels that scale with your organization's needs.

Proven Methodology

We use industry best practices to ensure effective security awareness and training.

Comprehensive Coverage

From basic support to enterprise-level operational management, we cover all your needs.

Your Value Proposition

Focus on your core business while we handle your security awareness and training operations. Our awareness training packages provide the support, consulting, and operational assistance you need to maintain effective security awareness programs.

Use Cases

Awareness Methods

Phishing Simulations

Systematic review of employee responses through simulated attacks, such as drive-by links, data entry traps, or malicious attachments in various file formats. Even physical attack vectors via USB campaigns are mapped to leverage the "teachable moment" directly in the workplace.

Advantages

Diverse attack scenarios
USB malware simulation
Immediate learning effect (Teachable Moment)
Practical awareness building
Proofpoint
Sosafe

Support Packages

Choose the level of support that's right for your organization

Silver

Basic

Scope of Support: 2 hrs/month
SLA Reaction Time: Best-Effort Basis
Working Hours: Mon-Fri, 09:00-16:00
Core Services: Support for Trainings, Phishing & Reporting
Additional Services: Product Updates & Technical Support
Target Audience: Beginners in Awareness & Security

Solid foundation for awareness training and phishing campaigns. Ideal for companies taking their first steps in security training and looking for a cost-effective support model.

Gold

Premium

Scope of Support: 1 day/month
SLA Reaction Time: Next Business Day (NBD)
Working Hours: Mon-Fri, 09:00-16:00
Core Services: Support + Consulting & Strategy Reviews
Additional Services: 2x Annual Customer Reviews, Newsletter
Target Audience: Companies with Consulting Needs

Comprehensive support including consulting in all awareness areas. This package offers regular strategy reviews and is suitable for customers who want more intensive collaboration.

Diamond

Enterprise

Scope of Support: 2 days/month
SLA Reaction Time: Within 4 Hours
Working Hours: Mon-Fri, 09:00-16:00
Core Services: Full Operational Support & Custom Training
Additional Services: R4C Dashboard, 4x Reviews, Workshops
Target Audience: Premium Customers (All-Around Support)

Highest service level with operational support. We take over the operation of measures, create custom training, and offer fast response times for complete all-around support.

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Ready to get started?

Let us strengthen
your security culture.

R4C - Awareness Training